Improvement, Power, Professionalism and Citizen Leadership
| Code | School | Level | Credits | Semesters |
| NURS4160 | Nursing | 4 | 20 | Spring UK |
- Code
- NURS4160
- School
- Nursing
- Level
- 4
- Credits
- 20
- Semesters
- Spring UK
Summary
This course considers:
- The perspective of the public and patients, relatives and carers as key contributors to safe care and improvement of quality;
- How to engage the public and patients, relatives and carers appropriately in quality improvement;
- The use of patient feedback in designing improvement interventions;
- Philosophy, background and common structures of involvement and engagement, and awareness of person-centred public involvement in research and education;
- Working with patient and public led initiatives and exploring the value of co-production.
Target Students
Professionals with an interest in developing improvement initiatives in health and social care settings.Professionals associated with or leading in health, veterinaryand social care settings as an example.
Classes
The course will comprise 60 hours of tutor-led taught sessions and 140 hours of self-directed study and tutorial support
Assessment
- 100% Assignment: Student take eitherWritten case study (3,000 words) exploring the involvement of a patient, client, family or members of the public in a quality/patient safety issue OrA Critique of a Research Paper (3,000 words), focusing on the involvement of a patient, family or members of the public in a quality/patient safety project.
Assessed by end of designated period
Educational Aims
The aims of the course are for students to develop an understanding and appreciation of how patients, clients,relatives andcarers can take a key role in healthcare safety improvement and quality.Learning Outcomes
Critically examine the literature regarding the benefits and concerns about patient and public involvement in quality improvement and the relationships between patient-centred care, joint decision making and quality improvement
Appraise existing patient safety incident reports to highlight the value of patient engagement and contrast key messages from recent national patient safety and quality reports regarding organisational harm
Describe, design and interpret measures of patient and public feedback on their experience of care and develop strategies to incorporate these within area of specialised practice
Critically examine approaches to responding to patient complaints at the level of the individual practitioner, service manager, and organisational leader; including the disclosure of harm and Duty of Candour
Develop strategies on how to involve patients in quality improvement activity
Articulate the potential benefits of patient narratives to support patient safety education and training in own healthcare contexts