Operations Management

Code School Level Credits Semesters
BUSI4245 Nottingham University Business School 4 10 Spring Malaysia
Code
BUSI4245
School
Nottingham University Business School
Level
4
Credits
10
Semesters
Spring Malaysia

Summary

This module provides a thorough grounding in concepts and principles that are essential for the successful management of operations in contemporary organisations. Module topics include: the role of the operations function and the major variables in managing operations; service operations management, including service systems design and queuing systems; quality concepts and the management of quality; supply chain management concepts including material and information flows, supply chain dynamics, forecasting and sales and operations planning, postponement and mass customisation; lean thinking and lean concepts and process excellence; project management concepts and methods.

Target Students

Only students registered on the MBA programme.

Classes

33 lecture hours, i.e. 3 hours per session (inclusive of small-group activities) for 11 sessions.

Assessment

Educational Aims

The module aims to provide a thorough grounding in key concepts in contemporary operations. It is taught in a manner appropriate to an MBA audience and draws upon the latest management approaches and thinking. Specifically it aims to develop understanding of:the relevance and importance to organisations of high performance operational capabilities;the key resources - human, organisational and technological - and the fundamental variables in operations management, as well as their interactions;key concepts in the design of effective operational systems for a wide range of environmentts;frameworks for addressing major issues in managing operations;the integrative nature of Operations Management.

Learning Outcomes

Knowledge and understanding
This module develops a knowledge and understanding of:

The management of operations
The management of resources
The management of the supply chain
The importance of sustainability issues, including an understanding of the challenges and opportunities arising from the activities of people and organisations on the economic, social and environmental conditions of the future.


Intellectual skills
This module develops:

Being able to think critically and be creative: manage the creative processes in self and others; organise thoughts, analyse, synthesise and critically appraise. This includes the capability to identify assumptions, evaluate statements in terms of evidence, detect false logic or reasoning, identify implicit values, define terms adequately and generalise appropriately
Using information and knowledge effectively in order to abstract meaning from information and to share knowledge, including the use of quantitative skills


Professional practical skills
This module develops:

The ability to conduct research and enquiry into business and management issues either individually or as part of a team through research design, the collection and analysis of qualitative  data, synthesis and reporting


Transferable (key) skills
This module develops:

Effective communication: networking, listening, oral and written communication of complex ideas and arguments, using a range of media, including the preparation of business reports

Conveners

View in Curriculum Catalogue
Last updated 09/01/2025.