Managing Information Technologies & Systems

Code

BUSI3025

School

Business

Level

3

Credits

10

Semesters

Autumn UK

Summary

This module provides a broad-based introduction to the theory and practice of using computer and communication systems to solve problems in organizations. The module is designed to provide the theoretical knowledge and technology-based insights needed in order to manage effective problem solving with information technologies and systems (IT&S), and to extract the most value from an actual or potential application of IT&S. Specific domains include the strategic management of IT&S; the development, implementation and use of IT&S; the impacts of specific IT&S on organizational forms and activities.

Target Students

Part i and II undergraduate students. Also available to Exchange students.

Classes

• One 1-hour tutorial each week for 2 weeks
• One 1-hour-30-minute lecture each week for 11 weeks

11 ninety minute lectures plus 2 one-hour tutorials.

Assessment

• 100% Exam 1 (1-hour-30-minute): One examination. Answer 2 from 4 questions. Reassessment of this module is 100% exam

Assessed by end of autumn semester

Educational Aims

Learning Outcomes

Knowledge and understanding
This module develops a knowledge and understanding of:
•    The dynamic and changing nature of business and the consideration of the future of organisations within the global business environment, including the management of risk
•    The development, access and operation of markets for resources, goods and services
•    The management of customer expectations, relationships and development of service excellence
•    The management of resources
•    The management of the supply chain
•    The management of logistics
•    The management of outsourcing
•    The development, management, application and implementation of information systems and their impact upon organisations
•    The comprehension and use of relevant communications for application in business and management, including the use of digital tools
•    The different approaches for segmentation, targeting, positioning, generating sales and the need for innovation in product and service design
•    The development of strategic priorities to deliver business at speed in an environment where digital technology has reshaped traditional revenue and business models
•    Taking innovative business ideas to create new products, services or organisations including the identification of Intellectual Property and appreciation of its value

Intellectual skills
This module develops:
•    The ability to analyse facts and circumstances to determine the cause of a problem and identifying and selecting appropriate solutions
•    The ability to analyse and evaluate a range of business data, sources of information and appropriate methodologies, which includes the need for strong digital literacy, and to use that research for evidence-based decision-making
•    Conceptual and critical thinking, analysis, synthesis and evaluation

Professional practical skills
This module develops:
•    Self-analysis and awareness/sensitivity to diversity in terms of people and cultures. This includes a continuing appetite for development.
•    Commercial acumen based on an awareness of the key drivers for business success, causes of failure and the importance of providing customer satisfaction and building customer loyalty

Transferable (key) skills
This module develops:
•    Communication and listening including the ability to produce clear, structured business communications in a variety of media
•    Articulating and effectively explaining information

Conveners

• Dr Gongtao Zhang